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View Full Version : Are you real or a computer (I hate customer service lines)



JaggedEdge
11-15-2006, 05:48 AM
So I try calling the cable company and I kept getting disconnected. It was saying I hadn't paid and my digital had gotten turned off. So I go to there website and they have the option of chatting with a customer service rep. When she comes on, the first question I asked was if she was a real person or a computer. It is really sad when you have to ask if you are talking to a person or a computer. The question was valid considering every time I call them I am forced to listen to 10 mins (no lie) of an automated voice. I can't stand talking to an automated system. All it ever mangages to do is tick me off to the point where when I do finally talk to a live human being, I start off mean.

And why do I have to tell this system all my info? As soon as I talk to the rep, the first thing they ask is the same stuff the automated system just asked me :mad:

It really gets under my skin... I wish I had more options for cable tv. I have considered satalite but heard everytime the dish gets messed up you have to pay someone to fix it. Any turth to that?

ToDrunkToFish
11-15-2006, 06:15 AM
Yea dude for real. My Xbox 360 broke after 2.5 months of use. With only a fucking 90 day warranty for a 400$ machine. The first time I called I got an Idian guy who I couldnt understand. He asked me what my "Shitty" was at one point.

I was like what? "Whats your Shitty"

Sorry, cant understand you what? "Shitty, your town"

OH, CITY is what your tryin to say. God damn I was mad but yet laughing.

Then I got this lady the next time after another week cause by now my 360 wont turn on AT ALL. And she kept telling me steps to try and turn it on. In which the Indian guy earlier told me to do AND the automated voice just told me to do as you said.

Now all theyre doin is sending me the 3 cables you plug into your T.V to see if that works. And since my warrenty ends the 20th of this month and by the time I get the new cables and call and shit they told me ima hafta pay a 'Small fee' to extend my warrenty so I can get a new 360 once we both know the new cables wont work. What bullshit. Paid 500$+ for Xbox 360 and games and its already broke. Cant say I didnt have fun though.

DannyMan
11-15-2006, 06:30 AM
The first time I called I got an Idian guy who I couldnt understand. He asked me what my "Shitty" was at one point.

I was like what? "Whats your Shitty"

Sorry, cant understand you what? "Shitty, your town"

OH, CITY is what your tryin to say. God damn I was mad but yet laughing.


HAHAHAHAHA. There's lots of varied races where I live and I come across this kind of stuff all the time. I feel bad for finding it so funny...especially when im high, i cant even help but laugh right on the spot sometimes. It sucks because I know they know what I'm laughing at, but I just tap 'em on the shoulder and tell them they're a good guy. Makes them smile, then I can laugh at their fu%*&ed up dialect all I want without worries! haha

Shitty, YOUR TOWN! hahahahaha you had me cracking up there ;)