So I try calling the cable company and I kept getting disconnected. It was saying I hadn't paid and my digital had gotten turned off. So I go to there website and they have the option of chatting with a customer service rep. When she comes on, the first question I asked was if she was a real person or a computer. It is really sad when you have to ask if you are talking to a person or a computer. The question was valid considering every time I call them I am forced to listen to 10 mins (no lie) of an automated voice. I can't stand talking to an automated system. All it ever mangages to do is tick me off to the point where when I do finally talk to a live human being, I start off mean.

And why do I have to tell this system all my info? As soon as I talk to the rep, the first thing they ask is the same stuff the automated system just asked me

It really gets under my skin... I wish I had more options for cable tv. I have considered satalite but heard everytime the dish gets messed up you have to pay someone to fix it. Any turth to that?
JaggedEdge Reviewed by JaggedEdge on . Are you real or a computer (I hate customer service lines) So I try calling the cable company and I kept getting disconnected. It was saying I hadn't paid and my digital had gotten turned off. So I go to there website and they have the option of chatting with a customer service rep. When she comes on, the first question I asked was if she was a real person or a computer. It is really sad when you have to ask if you are talking to a person or a computer. The question was valid considering every time I call them I am forced to listen to 10 mins (no lie) Rating: 5