the thing is, she obviously doesn't work doing the same thing... she's tellin my wife it doesn't take 30 minutes to FILL them.. they have to soak in some solution for 30 minutes period... so no matter what it's an automatic 30 mins...

meh, i told her she didn't really have anything to worry about... it's not like she was sitting there cussing out the customer in her face an what not... (that'd be a whole diffrent story)

i also 'know' someone had to of told her that's what she said... even if she was talking in a normal voice, there's no way that woman could have heard it on her own.... it would just be literally impossible....