You know, sometimes they are just following policy and not making it personal. I work at the customer service desk at Wal-mart, and I get a whole bunch of horrible customers who think they are entitled to policy breaking ONLY for them and will scream and carry on until they get their way. Policy is policy, being nice will get you a lot further than screaming and belittling people (not saying you did that). The only time I make it personal is if it's someone who is a regular and I know is stealing the shit they're returning.
misspotn Reviewed by misspotn on . karma is badass so yesterday i went into a gamestore trying to return a game and get a controller instead... the people there told me that i couldnt do that because of some stupid ass reason so i started arguing with them and they started basically yellin and tellin me that i got screwed out of my money and that there was nothing i could do... i was pretty pissed about this so i called later and asked to talk to the manager, it was the same lady and she thought it was funny that i called back, this pissed me Rating: 5