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  1.     
    #11
    Senior Member

    karma is badass

    Quote Originally Posted by misspotn
    You know, sometimes they are just following policy and not making it personal. I work at the customer service desk at Wal-mart, and I get a whole bunch of horrible customers who think they are entitled to policy breaking ONLY for them and will scream and carry on until they get their way. Policy is policy, being nice will get you a lot further than screaming and belittling people (not saying you did that). The only time I make it personal is if it's someone who is a regular and I know is stealing the shit they're returning.
    We are talking about 2 diff things here... I go to Wal * Mart a lot and I see the deadbeats trying to get over and they deserve a stern response from the courtesy counter... Case in point,,,Wal * Mart one day there was a hispanic couple returning sneakers that were worn,the hispanic curtousy lady returned them no reciept no questions asked... I was next and returning a pair of socks with a receipt the socks had no UPC but was still on the little hanger thing... This lady made someone check if these sock were in the mens department and then would only give me a store credit,,,I had the freakin receipt!!!

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  3.     
    #12
    Senior Member

    karma is badass

    ya the people were trying to keep the store policy, and i very clearly understood it and i was trying to figure out other options but they just kept on repeating themselves and started getting frustrated with me, so in turn i got frustrated with them... and the funny thing is they were both managers, and one of em was the head manager... when i went to the other one they asked me who it was, and i told them the name and they were all ya there are many complaints from him.. thought it was funny...

  4.     
    #13
    Senior Member

    karma is badass

    I rented a car a while back, and with how much hair i had,(i just cut it off,) i could sometimes pass for being homeless. That was such a day.


    anyway

    I rented the damn car (skatedboarded to the rent a car place, because had i a car, i wouldnt be renting one, silly) they treated me like shit. I took the car back, cleaned and everything and a few days ago i get one of those automated calls from the car company asking about my car renting experince.

    flash foward, i must have triggered a too many negative responce thing in the call, and a real person called me back yesterday, I gave my story and told him how rude the people were to me, and how they treated me badly becacuse of how i looked, and maybe the fact that i'm black.

    (long pause)

    So someone higher up is going to call me back this weekend.

    you can bet your ass i'm going to tell it like it is. I bet those guys really regret treating me like a crap now.

    hey maybe ill get a free rental or some shit.

    sorry about the format but... ya know
    :stoned:

  5.     
    #14
    Senior Member

    karma is badass

    When I was a drinker, I had bought a case (12 case) of Labatt Blue. While I walking out the store, one of the handles broke, and in result, the case fell and broke 5 out of my 12 bottle of brew. I'm not sure who I was mad at, the crappy box or me, but I went right home and wrote a letter and mailed it out.

    6 weeks later a voucher came in the mail for a free case of beer. I was pleased to say the least.

  6.     
    #15
    Senior Member

    karma is badass

    Unfortunately, Karma can be a bitch too...

  7.     
    #16
    Senior Member

    karma is badass

    we did that with beer bottles but we drank them and then called in then they would send us a free 28 did that couple times then got caught....damn Karma lol

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