Well the tool was an analogy. I think you are mistaken if this 'kid' is having a rough time. So his grades are bad...he can't buy a friend....he probably smells and noone likes that. Thats not a rough time. His life sucks because he wasn't able to gain the confidence he needed. He isn't even in the real world yet. My mother died when I was 20...rough, yeah kind of....but I pulled through it no problems. Do you really think his problems are worth holding his hand and telling him he is special? No. He is just some punk kid who is feeling sorry for himself. He doesn't need a fairy, he doesn't need a psych evaluation. He simply needs a kick in the ass.

Btw, give me 5 seconds with my pipe wrench and those hands are gonna be broken hands.