Thanks for the reply,

The only problem is i tried calling the number 3x before i bought and after i bought and no one picked up..I also sent one email and never got reply. You guys really sound nice now..problem is i already went pubic with my grievance...really sorry..esp since you guys seem to be relying on forum activity for all your business.... Has any one out there had experience with once of these rotary machines they can share? It seems unbelievable to me that only one guy seems to be posting the same review on alot of these cannibus sites...where are all the end users? Humboltlocal said first the samurai and lately the twister is being used all over humbolt...Dont they got internet in those parts?

We could discuss here if you could identify problem..but i think fundamental design is flawed.

All these have a giant lawnmower blade..and i believe The twiser trimmer uses a toro lawnmower blade (literally)...and it runs across a grate with a powerful suction created by an off the shelf dust collector. All these rotary trimmers have this same fundamental design. Thats why there are so many immitators..it can be literally built in a garage. Have you seen the quality out of china lately? I really regret i didnt wait for china to reproduce one of these...because if canada company can do it for 15k china company can do it for 2k...truth. Obv there is no copyright on this design.

But i am wondering if the design is that good to start with. When i open the plastic collection bag from the duct collector apparatus the debris is mostly bud and just a little leaf...this thing shaves a lot of bud when it does its thing. The buds are run through what looks like a giant rock tumbler and they are shaved to a cylinder shape...whether they naturally were meant to look that way or not. The problem with that is that even if it is shaving a pound off a 10 pound run..that means the trim is costing just in loss more than its worth. And its not like the thing is just stick the plant in laborless which you could expect for 15k...it does take a lot of labor, to buck and process the plant, to run it through and then do a manual clean up run. This thing is not automatic..the twister website recommends an ideal setup to be 6 guys.

For example, this thing does not shave down the stems for you..and any stem you leave comes off looking mangled where it is totally obvious to any end user that this thing was not cut by hand.

So after you consider all the hours you need to just use this machine..and the fact you are losing a lot of finished product through the process..i have come to the conclusion that i am better off doing by hand every time. Even if i have to churn through a hellish job just with me and 2 guys...according to twister website it takes 6 guys to operate twister in ideal situation..i cant come up with 6 guys anyway.

And thats why i am selling the machine..i know there is no adjustment thats going to fix the fact that i am getting a ton of bud bits in my collection back..in short this thing is hacking the F**k out of my precious buds.

These machines look amazing to watch on you tube...and i fear that is what the original design was meant to do. They really do have a lot of wow factor.

I believe the twister guys have perfected the design as much as it can be perfected..the problem is in the loss of material and the loss of quality simply isnt worth it. Why put all the time into making a good procuct only to get lazy at end..it doesnt make sense.

Best advice i can give is wait for someone to produce this thing in china..end user price 2k....