Quote Originally Posted by MisterSource
Anyway, not even 10 minutes after I sent the email, I got a call from the owner himself! Can you say WOW???? He gave me some advice, apologized, offered some options, and I must say that I will be returning to this store!

He explained that this particular ballast had a couple problems, and that they would replace it with a new one tomorrow. What great customer service!
That is DEFINITELY class A++ customer service.

Best thing is to be a loyal customer...

That's great really... the ballast isn't his fault... he sells them... and he's doing good by trying to get them to market... Great man... I hope I had a hydro store near me... there are 0.

Quote Originally Posted by MisterSource
oh yah, Zandor and Turtle... u guys are awesome.

you both have helped me so much directly and indirectly.

much love!
Wow... being quoted with Zandor...
turtle420 Reviewed by turtle420 on . Advice needed urgently. PLEASE! Well, in short I am in the flowering cycle, and my Digital ballast is dead. I just bought it 3 weeks ago..... i switched the bulb, checked the connections, and I believe it is the ballast. warranty? sure. Store is closed until 12pm tomorrow. This means the cycle is going to be JACKED. I do not have anything else to put in there except a couple low watt CFLS. Once they have such low light for the period of time, what can i expect? Huge problem? Or one or two days is ok? Please someone Rating: 5