thanks guys.

this is ending on a good note. i emailed the company i bought it from, not expecting a response. Especially on a Sunday, a day they do not work. The owner has about 10+ retail stores throughout USA, and even other countries.

I didn't say the name because I am not sure if it would be considered advertising.

Anyway, not even 10 minutes after I sent the email, I got a call from the owner himself! Can you say WOW???? He gave me some advice, apologized, offered some options, and I must say that I will be returning to this store!

He explained that this particular ballast had a couple problems, and that they would replace it with a new one tomorrow. What great customer service!


Thanks for the advice. I got CFLs on them now, and hopefully will be back on track tomorrow!