Best We can tell you to do if you need our help is

1. Give ur best details possible
2. Get a good camera cause ur gonna need it to give us visual details

3. Just read up on these threads, theres lots of people that posted their whole entire log on here. So just find one that you can relate and read up on it and ask that person for questions cause I'm sure they would have no problem helping you out. But you have my help and I know a few others as well that wouldnt mind just follow the 3 steps I gave you and You'll do fine