Give their toll-free phone number a call, if you haven't already.

The advertiser informed us last week that some packages sent on a few select days last month were "lost" due to, what they believed, was theft by a FedEX driver...

For a large number of parcels, often the driver / shipping center will scan in the tracking numbers and not the actual shipper depending on the shipping company one is using.

The advertiser further informed us that they have switched to a different shipping company and attempted to email all customers they believed had been affected.

Hope this helps.

Ron
Cannabis.com Reviewed by Cannabis.com on . HERBALSMOKESHOP RIPOFF HEYA PEOPLE. HERE'S MY PROBLEM, ON FEBRUARY 21 I ORDERED ABOUT 60 BUCKS WORTH OF STUFF FROM HERBAL SMOKE SHOP AND EVEN PAID THE EXTRA 5 BUCKS FOR EXPRESS SHIPPING (WHICH IS SUPPOSED TO BE 2 DAY SHIPPING). WELL, IT'S BEEN ABOUT 12 DAYS AND I EMAILED CUSTOMER SUPPORT OVER 24 HOURS AGO AND STILL NO ANSWER. HAS ANYONE ELSE BEEN RIPPED OFF BY HERBAL SMOKE SHOP? I'M REALLY UPSET THAT THEY WON'T ANSWER MY EMAILS. WHAT SHOULD I DO? Rating: 5