Quote Originally Posted by blastfast
Well, it's supposed to mean that i find it highly interesting the lengths people go to in order to avoid bad publicity, in this particular scenario did that not entail odb's order being more than doubled...hence customer satisfaction so that he's no longer moaning and drawing attention to the fact that this seller hasn't kept to his end of the bargain? Correct me if i'm wrong.

Equally, if you don't mind...that'll be my 2pence...two english pennies are worth more than two american cents...so any retort you might have been considering, don't
I just don't understand how you avoid something that's already happened...
ODB's board was full of negative publicity (if that's what you want to call it)
This board was about ODB apologizing, not business ethics.
I'm sure the order was padded to make up for any kind of misunderstandings that may have happened between them.
Any good retail establishment would do that.