Quote Originally Posted by Bman719
That's BS... the manager won't give you the name? Just taking a wild stab at it.. but i'd guess that the manager knew the lady and could have been friends with her? Only logical reason I can think of for refusing to give the name out... still... that sucks... but at least you eventually got her information .
All the manager said was that it was against blockbuster's privacy policy. In my opinion, circumstances like this should overrule the privacy policy. It is possible that he knew her, but I don't want to blame him for something like that.