i would go back to some piercing shop, even if its not the one you got pierced at. in the meantime, surf the web for a solution. i got my eyebrow pierced on a vegas trip when i was blacked out drunk. i had no clue how to care for it and they didn't give me anything, so i found lots of good info online. it even fell out once, and i had to find a place in my local area to put it back in for me. even tho it has been a lot of trouble, it looks good. had it since february, and have no plans to take it out anytime soon!