dude just refresh the page sometimes the free servers dont load for me either, all sites for games have "free download" servers they just have a wait time man. About 20% of the time or so it just freezes and never loads the icons for em I just refresh . My bud is in your shoes man , he's not used to downloading games and such I've been walking him through too . the free servers should load about 3 inches (real space) under the subscriber servers , they actually give pretty close to the same speed from what I get on the free ones compared to what ive heard from subscribers (of their speed).

Hope all that made sense im pretty fucked tonigth ./