I know exactly how you feel, Ghost. I definitely have my going through the motions days. On Saturday I was with a client and this stupid lady started throwing a fit at the front desk because her appointment was at 6 and it was 6:10 and she wasn't seated and served yet. One of my coworkers was then kind enough ( ) to point at me and said to the lady "Thats the manager-talk to her." I closed my eyes, sighed and thought to myself, "I really couldn't give 2 shits about why this lady is bitching." But I turned around, smiled, asked what her problem was. She was so angry and hostile, I rolled my eyes after she threw her fit and I said "I'm going back to my client now" completely aware that I was ignoring her outburst, and showed no interest in trying to make her happy. Normally I would take the extra step to try to make things right with the customer, but that lady caught me on the wrong day - an "I dont give a shit" day. She stormed out after that, which was fine by me.