I'm not sure what you're trying to describe. Can you post a photo of what YOUR setup looks like? If it looks exactly like the linked photo, then yes, it's supposed to be that way. Or do you mean your bulb hangs down perpendicular to the reflector? If that's the case, the bracket that holds the lamp base to the reflector may be bent or damaged If you can't fix it, use a length of nylon fishing line to tie it up in the proper position. The bulbs burn cool, so the line won't melt or burn.