dam sorry to hear that yall u alwasy need to becareful the quicker we send these ppl the payments the more they and other ppl will scam ppl,

How did you pay them?

If you paid them via the net u can get a refund pretty easy.

Let me know.
robert42 Reviewed by robert42 on . Northwestglassart.com!!! Hey guys, I do not recommend using their company as a means of getting any smoking accessories they offer. They have HORRIBLE customer service, as they are YET to respond to my various e-mails I sent them about my TWO MISSING BONGS. I ordered two -water-pipes- from them for a total of about $100 back in the end of FEBRUARY. i asked it to be delivered to an overseas location which was supportered as im staying abroad for some time. Well, its the middle of june and no bong or any communication Rating: 5