It COULDNT be cuz it states they ship internationally, it just takes more time. But it sure aint 4 months with NO SUPPORT or COMMUNICATION after 6 emails were sent out.

I'm thinkin bout hittin up the BBB on their asses. But complaining to the Better Business Bureau about an on-line headshop won't look to good.....
rajking86 Reviewed by rajking86 on . Northwestglassart.com!!! Hey guys, I do not recommend using their company as a means of getting any smoking accessories they offer. They have HORRIBLE customer service, as they are YET to respond to my various e-mails I sent them about my TWO MISSING BONGS. I ordered two -water-pipes- from them for a total of about $100 back in the end of FEBRUARY. i asked it to be delivered to an overseas location which was supportered as im staying abroad for some time. Well, its the middle of june and no bong or any communication Rating: 5