Comcast is known for their Bullshit, They sold us a Box and all the stuff to hook it up and we payed for the service and when we got it all hooked up it dident work...SO we called them up and after being on hold and being throw around for 2 hours they finally told us We are out of the range for Cable....No Refund blah blah they wanted the Box bak we told them to kiss our ass we payed for the damn thing! its ours! we ended up geting a full refund.We ended bak up with SBC yahoo DSL which has never done us wrong and is a very good service. When a storm rolls thru and it goes out its usually bak up ASAP.