Application sent back early June..application fee which was a personal check cashed first week in July...never received request for additional info or an approval denial. Friend sent his application for renewal couple weeks after me and received his renewal 10 days ago. So I would say it is poor organizational skills and lack of staffing that is hurting me personally. It says on the doh. Website all applications are processed in the order they are received, but that's definitely not true. Also on the FAQ it says the program has 30 days to review an application..which is obviously not true either. I don't know that the lawsuit hurt anything..but at this rate they are probably going to be sued again, cause randomly processing applications in no specific order. Or taking patients money but having no record of their application is just terrible service and highly unprofessional. Imagine paying a bill or making a deposit at your bank then hearing they have no record of you(and apparently its not an isolated incident).