after reading the troubleshooting form, it doesn't really say what kind of water you are using. If it's tap water make sure you let it sit out for at least 24 hrs to outgas. If it's distilled or R/O water, switch to tap water. If it's distilled and you are using it on your clones that could also be a problem. I've heard for some reason rooting with distilled water doesn't work as well because of something to do with the ionization of the water. Just suggestions good luck :thumbsup::thumbsup: