To borrow from copobo: :S2:

Listen, there's no arguing that the Banner is a great strain, it's obviously affected your memory severely. Apparently you don't remember telling me about the mites after the fact, the whole basis of the refund? Keep up the deny, deny, deny on the PM, though.

I'm guessing some of those other shops treated the plants, something we probably should have done instead of trusting you. We learned that $1000 lesson the hard way.

If it wasn't a "refundable item", you shouldn't have offered one. Or let your shop phone go to voicemail when we called during business hours.

For the record, we've sold 358 clones since we've opened and haven't had a single complaint. Zero.

Keep your clones to yourself.