Hello canaguy27,

I apologize that you had a poor experience. We are not only under new management, but have completely turned over the previous staff.

Complaints like yours are not taken lightly but I am happy to say that we found the solution. It was my first order of business when I began to work with the Loft.

Please accept my humblest of apologies. Our owner has been recovering from surgery but we are back on track.

I will PM you a coupon for a free joint and 15% your total order on your next visit.

Please print it and bring it when you come in even though you are not a new patient.

Thank you for your feedback,
Rick B.
Optional Premises Manager/Buyer
The Breckenridge Loft
:jointsmile: