Hi, I recently had an appointment with Dr Stern at NW Healthy Options. It was my first authorization so I don't have alot to compare too but I can tell you that they were the only number that I called that answered the phone with a real person. They walked me through the process and had me in within a week. The clinic was in a medical complex and it was obvious that I was seeing a professional. The office was very nice and the staff was friendly. Dr Stern spent some time with me and asked about my life and helped me in regrds to other things like smoking and my weight. He was friendly nice and didn't rush the appointment. I was feeling some anxiety about getting my authorization, but after seeing Dr stern I felt great. Two thumbs up.