I was there this afternoon, those two young women were working their asses off! She told me because of the flood there was a huge backlog. I think she said she had just finished processing 157 applications, hardly lazy. Im sure like most state agencies there wicked understaffed. Also if you read the rules, i believe after 30 days unless you were informed you were denied. A copy of your application is as valid as the card. Look at the rules on the health dept website , its there.