Well, its evident that procedures were not followed.
If the tech found your sample to be out of temp range, the tech was supposed to order an on-the-spot recollection and under direct observation. The tech would supposed to then process and send off both samples and indicate on the CCF (in the Remarks space) that a recollection under D/O had taken place, and the reason(s) why.

So if youre granted a retest, expect fully that its going to be directly observed.