how to use EZ clone?

1. do i dip the clones into a cloning gel or just leave as is
2. do i put clonex solution in the water of reservoir or just leave the water as is with PH adjusted
3. do i dip clone and pour solution in reservoir

these are the 3 answer i got from some hydroponics store i call

some say dip it in clonex gel and dont pour nothing in the reservoir just use pure water

another say dont dip it and use clonex solution for the reservoir

another say dont dip and dont use solution

so which is it?