1. Employ rude, disinterested single staffer whose only verbal skill seems to be repeating the sentence "my boss told me this is what I have to do".
2. Require prior customers to fill out all new paperwork "because the law changed" (???- when, in July?)
3. Title said new forms "membership application"
4. Don't allow old customers see what's on the shelves before filling out all the new paperwork.

Thanks for all the great new changes Grateful Meds! With all the other good choices in Ned/Rollinsville, I'll be sure to visit a shop that wants my business next time I come up, as I did today.