5 minute interview with recent visit to emergency room for severe migraine, and noting Restless Leg Syndrome....No one else was called. Paid the fees and watched while others shuffled in and out, somewhat rapidly. My only prob, was, that I had to call them to get our cards, because they said, 7 to 10 working days and 2 weeks later, the cards were still sitting on the desk at their office....however, I am immensely greatful they exist.