I can't get the photos to pull up, large enough for me to see (my internet bandwidth not too good here), but I would suggest maybe over-watered ... I've never had a problem with NCDG not being sturdy, that's a new one ... I'd suggest taking a close look at the mainstem, where it enters the soil ... look for any sign of stemrot, (a narrowing of the stem at soil level, or just under the surface) ... don't start throwing 'remedies' at her ... she's VERY durable, and likely to recover on her own ... I'll be watching this one ... good luck there :thumbsup: