Bummer that you've had problems. I've been dealing directly thru their website for years with no problems at all.
They are always good about sending an e-mail with the link to track my shipment. I know within a day of it being shipped what's up, and where it's at.
Rusty Trichome Reviewed by Rusty Trichome on . Watch out ordering from bettergrowhydro on Amazon.com Just a little heads up from a buyer to warm all of those looking for online hydroponic deals. I ordered many times from this seller, and the small nute deliveries were not a problem. But they have an antiquated system and no tracking info is offered. Many people have complained about them and how there is no notification if there is a change in delivery date you get nothing at all until it is a week or two after the expected delivery date and you have to track them down wondering where your Rating: 5