Yeah, I was wondering maybe it is different ordering from amazon.com. I did get some quick deliveries of nutes (I am on east coast), but have had several situations where I was waiting patiently for orders to arrive, and when it goes past the expected delivery dates (with no email from them that they are out of stock), that is when you have to track them down. I know the world isn't perfect, but as a consumer, all I ask is an update to let me know if there is a change. It feels like chasing my tail! And I was surprised to get poor service because initially I had gotten 2 small deliveries, that got here in 2-3 days! So I didn't expect any issues at all when I ordered my duct for my grow tent. And from there they have really dropped the ball and I won't use them again, it requires too much frustration for me!