so, I contacted Vapir about my problem. They said they were aware of this problem, and they had a case of these units ship out...I guess I was lucky enough to get one. They are sending me a pre-paid package to send it back to them, and they are replacing it, free of charge and throwing in some extras for my troubles. So, even if the new one doesn't work properly, at least the company is willing to go 'the extra mile' to try to resolve the problem!