use a better program. i dont like windows programs, i used to use nero but i had too many problems and it was huge. started to use nti and its way better

media player(11) might not recognize file properly. need to download a codec pack
try this one it might help
Free-Codecs.com :: Download K-Lite Mega Codec Pack 3.4.5 : The K-Lite Mega Codec Pack includes the K-Lite Codec Pack Full, QuickTime Alternative, Real Alternative support and Monkey's Audio DirectShow decoder.