That is really odd about the door. The only time they can be in the room is if it is observed or if there are multiple stalls and the access can't be controlled (this is monitored). I would like some more details. I recently heard of a person having to take a monitored test because of it being multi stalled and the collector tried to violate the rules by going into the stall instead of standing by the door and preventing people from entering during the test.