Okey dokey, I'm not the hydro guru here but reservoir temps are important. I'd scoot over to 'hydro' and poke around to see what others are running their res at. I know that reservoir COOLING is quite common. Personally I would ditch the aquarium heater entirely if you find that your room temp is acceptable. The only time I would heat a res is if it is sitting on a very cold concrete floor, or your air temps stay too low at 'night'.

So what is your maximum sustained temp during lights on?
And your minimum at 'night'? (the difference between these is important)

And the bugs... time to bomb. Try the Raid pyrethroid bomb. Set one off, wait 3 days, set another off to kill stragglers, then mist leaves lightly with neem to prevent reinfestation.

Also, what type of pebbles are you using? Hydroton? With the 1-inch cubes in hydroton, you may very well be drying out TOO much between floods. Why don't you try adding another flood cycle to your 'lights on' time?