Yes they were very helpful and was quick to send me a replacment bulb. Thanks for the heads up.
r00tdoctor Reviewed by r00tdoctor on . Need help with hps troubleshooting Hello everyone I am requiring someone with good knowledge of hps lighting/ballast to provide me with an answer. I recently purchased a 400watt hps/reflector/ballast kit from htg supply. The kit looks well made with nice thick cords and generally well built. Here is the problem/question, After I recived it the bulb fired up fine. Then after I installed it in the grow area it came on fine again. But when I finished setting everything up and tried to turn it on for the "real run" it wont come Rating: 5