My experience was just like freewheelinfrank. I used them a number of times very satisfied and then got my pack of $100 bubbleberry that wouldn't germinate, while numerous other strains same germ were 100%, as always, for many, many years. Their response seemed cold, that it was a matter of luck. So, for that result of a $100 investment i've chosen to go elsewhere. I buy gross amounts of seeds and that happened to be their luck in return for what felt like a cold response. Customer service is key in any industry!