Quote Originally Posted by freewheelinfrank
" we didn't make them " - now, there's a hell of an example of 'Customer Service' - I am well aware that you didn't 'make them', but, since YOU have my money, and YOU are in contact with the Breeder, (Reeferman), and the Retailer, (Barney's Farm), my very polite e-mail requests for you to try for some sort of seed replacement from either of them, were definitely not out-of-line - my car dealer didn't 'make' my car, but they stand behind their product line - regardless, you have a LOT to learn about running a responsible business - maybe if you talk to Brad at HEMP DEPOT, you can learn something about Ethics
I am not sure, but I believe that you misconstrued Alien's message.

He apologized for the email problem, noting they had problems with their email...and the 1st statement, was merely as it read. He is Sorry for your bad seeds, but he is just the Middle man on those...WN...

At least that is what I read out of it.

I would email them again, now that they claim email to be fixed. Perhaps you will get a positive response if you respond in kind. Peace and Goodluck