I've had a few from him arrive like that too but only when I also ordered multiple packs and they crammed them into one container. Was yours shipped in a similar manner (without going into details, of course)? I mean do you think they would have all arrived in good shape if they had used separate containers or no more than 3 in one?

I'm only asking so when I talk to him next I can relay the problems some of us are having. He's always been good about listening and fixing when things need it.