A MUST READ FOR ANY REPTILE OWNER...SIMPLE BULLSHIT A PETSHOP claimed TODAY. (RANT)

OK IVE COPIED AND PASTED THIS TEXT FROM A THREAD I JUST MADE IN A REPTILE FORUM . I THINK ANY REPTILE KEEPER WILL BE AMAZED AT WHAT THESE FUCKING RETARDS CLAIMED TODAY.




ok this is a re-write as my previous post wasnt exactly forum material.


ok some 25 members will already know this but.


right about 1-2 months ago my sister was conned by a petstore called paulo's petstore in kingston apon thames..she was sold hatchling/small locusts in a box labeld "large" i was angry about this so i called the shop and asked what they thought they were playing at......and basicly i was fobbed off with the:

"well we've never had any other complaints"
"they look small but they're in fact large" <---thats gotta be a joke

ok well i thought they had learned a somewhat lesson from this.

but

i needed some pure calcium for my leo's this week and asked another family member to get it from kingston....little did i realise that was the shop from before.....or i would have said forget it.

i wrote "PURE CALCIUM DUST : NO PHOSPHEROUS" onto a peice of paper and gave it to the family member.....that evening she returned with a pot of VITIMINS COSTING A UNBELEIVABLE £7.00,. yeah can u beleive that anyway? £7.00 for vitimins?!

ok so anyways angry as i was i kept the receipt and the slip of original paper with "pure calcium" written on it.

like most know i was in hospitol via ambulance at 4:30am saturday morning with gastritus or a possible stomach ulcer and should very much NOT be making trips to kingston.

so anyways i arrived at kingston (half bent over) and went into the shop i walked to the so called

"reptile amphibian section"

NOT ONE PRODUCT SPECIFICLY FOR GECKO'S . seriously not one pure calcium not one shed spray, no calcium products what so ever.

also i notice herman tortuises(sp) for an unbeleivable £200 EACH!! now i know for fact that 3 other petstores in sw-london sold them for £85 each...so i was instantly given the impression this purticular shop was taking un-knowing people for a BIG RIDE.

keeping my cool i go up to the counter and cue up...while cueing up i was listening to the costomer in front who was buying a new tank for her fish.....the convo went as follows:

costomer: hello i would like this tank but not all the accesories inside it (pack of pebbles) (fishnet) (little submarine)

shop assistant: Oh no you have to have the pebbles or the fish die............. ......(did i miss something here?)

costomer: well iv kept them without pebbles for 4 years love and i dont se why pebbles is necesity to their life..

shop assistant: (notice the condecendance) ERM actualy they live for up to 40years. (?)

costomer: look i dont want anythign else except a tank i KNOW they dont need "pebbles" to survive my husband bought them for me and he's had his for 6 years.

shop assistant: well ok but dont complain when their all dead.

--------------------------------------------------------------------

now me myself was amazed at how
1.condicending
2.damn right rude this shop bint was actualy being to this woman.
does costomer care not exist to petshops? but still i kept my cool even thou i was practicly STEAMING. and beleive me i mean STEAMING.

ok so anyways the lady left with her new tank and thats all. and i gotta say god on ya luv
ok so my turn...

i walk to front of counter and say:

me: hi someone sold this to a family member as pure calcium ysterday...but it isnt.

shop assistant: OH this actualy has calcium in it.

me: but we asked for pure calcium...

shop assistant: YES and like i say this has calcium in it. (ok what?!)

me: yes but its allso got vitimin A in it and if i use that as much as i need to use PURE CALCIUM i would in turn be overdosing my leo's.

SHOP ASSISTANT: i dont think thats possible.

me: (looking abit red) IN ANY CASE. its not the product we wanted , asked for, or had written down.

shop assistant:I WASNT SHOWN ANY PEICE OF PAPER!!

me: (calls over family member) and asks did u show the list? family member confirmed she has shown it written down because she didnt know what to look for anyway.

SHOP ASSISTANT: (OK NOTICE THE FLIP HERE) I was onyl asked for NO PHOSPHOROUSE. and thats what that is.

me: but half the products on your self dont have phospherous in them so are you gonna give me no phospherous TORTOUISE(SP) STUFF FOR GECKOS?!?!?!

SHOP ASSISTANT: (notice another flip here) well i was asked for calcium and that has calcium in it!.

me: (getting angry) so? so does half the other stuff in your shop. i beleive even the floor tiles have some trace elements of calcium in them but im not gonna use them for my gecko's am i?

shop assistant: (yet another turn flip) i was asked for no phospherous calcium. that has no phospherous and it has calcium in it....

me: yes love but im trying to get the point accross to you that i need PURE CALCIUM not something with calcium in with other vitimins....look i basicly dont care what i have to say you overcharged us for these "vitimins" anyway how come theyre £7.00 here and £4-£5 everywhere else?!

shop assitant: what gecko's are they anyway?

me: leopard gecko's (expecting her to relise why i need pure calcium only ) (even thou calcium is a bare basic for pretty much ALL REPTILES that a reptile shop should have stockloads of)

shop assistant:(AND THIS IS WHERE IT GETS UGLY) ACTUALY leopard gecko's dont need pure calcium they only need it when their "ovulating"

me: WHAT?!!? R U JOKING ME? pure calcium is a bare basic for all reptiles and yes leopard gecko's do need it they need thier food dusted with pure calcium 3-4 times alternating each feed. do you people even have a clue?

(ill admit i was starting to swear at this point ive left that out for the forums good)

shop assitant: well anyway i cant give you a refund all i can do is give you store credit or an exchange.....

me : but i have receipt its law luv you sold us the WRONG PRODUCT FROM WHAT WE WANTED. and you dont have what i need one your self even thou its basic .im legaly entitled to a refund within 65 days.plz give me a refund

shop assisntant: well youll have to come back next week when the managers off holiday.

me: wait so your telling me...u didnt read the list right, u overcharged us , for a product we dont want.....then u refuse to give me a refund?!?!??!?!

shop assistant: no you'll just have to ask the manager next week

me: and ill be spending another tenner beside the one ive spent today to get here...just to come back and "hope" the manager gives me a refund?! when you guys made the mistake.....that no reptile store should make?

shop assistant: yes

me:.......actualy im not gonna repeat what i ranted and raved for about ten minutes in the shop. then at the end...they threatend me with police unless i leave the shop? ok what is goin on in this world.?


so anyways here r the facts

they're sellng un-necesary products to people and telling them if they dont buy them from the shop...their pets will die.

they're selling products at a 15%-100% increase in price for no apparent reason. (greed)

they're telling people leopard gecko's DONT need calcium powder (simply ??what??)

they're refusing refunds...when the costomer relises they've been duped. (im sure thats illegal)

let me repeat that one: REFUSING TO GIVE REFUND WHEN THEY GIVE OUT THE WRONG PRODUCT.

when they relised i knew my stuff and couldnt be fobbed off with rubbish like "leopard gecko's dont need calcium powder" "oh this is ok cos it has calcium in it"


geuss what? they kicked me out the shop.....threatening with police........POLICE?!?!
I SHOULD BE CALLING THE RSPCA ON YOU!!



-----------------------------------------------------------------

ok after a little thought im gonna be damned if ill let this go. i have 2 options.

1.wait fro manager to come back and tell me leopard gecko's dont need calcium....then follow step 2 anyways

2. write a letter to the british trading standards. who will hopefully send out a reptile BOD to investigate the shop. this can result in a fine and a licience suspension.

im pretty sure ive allready choosen option 2. i cannot beleive a so called "reptile petshop" was trying to tell me leopard gecko's dont need calcium........

its GOT to be done.


breath in......breath out



ok. pauline i took your advice and kept my cool while trying to post this in a way that can be un-upsetting to anyone via geckospot . but after today i just want to warn as many people as i can of what a joke that place is. and im sure they're be as...amazed at the response i got as much as i was.

THIS SHOP IS THE OFFICIAL RIP-OFF MERCHANTS OF THE REPTILE WORLD. giving out in-accurate if not totaly wrong care advice. and basicly trying to BULLY costomers into buying more un-needed products...then telling them their pets will die if they dont.....

------------------------------------------------------------------------


WE NEED A PUBLIC HALL OF SHAME FOR THESE PEOPLE TO BE THE KINGS OF.

pauline im begging you if you find anything wrong with this post plz edit it..but keep the jist of it here. this should not go un-noticed.

i will inform you all on the progress of my complaint to the trading standards...or if be it the r.s.p.c.a




IM STUNNED. and i think most of our friends here will be too


----------------------------------------------------------------------

now im not bound to be polite by the reptile forum....i would like to say this.


PAULOS PETSHOP KINGSTON-APON-THAMES IS A FOOKING JOKE THEY HAVE NO FUCKING CLUE ABOUT THE REPTILES THEY SELL. THEY'RE ARE SIMPLY THE MOST MORONIC PEOLE IVE EVER COME INTO CONTACT WITH......AND IVE MET PEOPLE WHO CANT USE A SCREWDRIVER.

PAULO'S PETSTORE YOUR A BUNCH OF FUCKING CUNTS THE WOMAN IN YOUR SHOP IS AN UGLY SLAG WHO NEED TO FIX HER TEETH AND FIND A BOYFRIEND OR JUST A CHEAP FUCK...PLZ. YOU GUYS R THE WORST IN THE WORLD U SUCK CAMEL BALLS YOU MUMS ARE SHEEP WHORES.


AND

ILL BE LAUGHING ON THURSDAY WHEN I SUPER-GLUE YOUR FUCKING SHOP DOOR SHUT. BE GOOD TRYING TO CON PEOPLE OFF THEN EH?! FUCKING BUNCH OF DICKHEADS.



i think any other reptile keeper on this site will know why im stressing so much.

thank you ladies and gents...ive got no weed and goodnight.

POSSIBLY THE BIGEST POST IVE MADE BUT ITS WELL WORTH IT FOR THE REPTILE KEEPERS ON THIS SITE.

Quote:

---

Originally Posted by chisme

OK IVE COPIED AND PASTED THIS TEXT FROM A THREAD I JUST MADE IN A REPTILE FORUM . I THINK ANY REPTILE KEEPER WILL BE AMAZED AT WHAT THESE FUCKING RETARDS CLAIMED TODAY.




ok this is a re-write as my previous post wasnt exactly forum material.


ok some 25 members will already know this but.


right about 1-2 months ago my sister was conned by a petstore called paulo's petstore in kingston apon thames..she was sold hatchling/small locusts in a box labeld "large" i was angry about this so i called the shop and asked what they thought they were playing at......and basicly i was fobbed off with the:

"well we've never had any other complaints"
"they look small but they're in fact large" <---thats gotta be a joke

ok well i thought they had learned a somewhat lesson from this.

but

i needed some pure calcium for my leo's this week and asked another family member to get it from kingston....little did i realise that was the shop from before.....or i would have said forget it.

i wrote "PURE CALCIUM DUST : NO PHOSPHEROUS" onto a peice of paper and gave it to the family member.....that evening she returned with a pot of VITIMINS COSTING A UNBELEIVABLE £7.00,. yeah can u beleive that anyway? £7.00 for vitimins?!

ok so anyways angry as i was i kept the receipt and the slip of original paper with "pure calcium" written on it.

like most know i was in hospitol via ambulance at 4:30am saturday morning with gastritus or a possible stomach ulcer and should very much NOT be making trips to kingston.

so anyways i arrived at kingston (half bent over) and went into the shop i walked to the so called

"reptile amphibian section"

NOT ONE PRODUCT SPECIFICLY FOR GECKO'S . seriously not one pure calcium not one shed spray, no calcium products what so ever.

also i notice herman tortuises(sp) for an unbeleivable £200 EACH!! now i know for fact that 3 other petstores in sw-london sold them for £85 each...so i was instantly given the impression this purticular shop was taking un-knowing people for a BIG RIDE.

keeping my cool i go up to the counter and cue up...while cueing up i was listening to the costomer in front who was buying a new tank for her fish.....the convo went as follows:

costomer: hello i would like this tank but not all the accesories inside it (pack of pebbles) (fishnet) (little submarine)

shop assistant: Oh no you have to have the pebbles or the fish die............. ......(did i miss something here?)

costomer: well iv kept them without pebbles for 4 years love and i dont se why pebbles is necesity to their life..

shop assistant: (notice the condecendance) ERM actualy they live for up to 40years. (?)

costomer: look i dont want anythign else except a tank i KNOW they dont need "pebbles" to survive my husband bought them for me and he's had his for 6 years.

shop assistant: well ok but dont complain when their all dead.

--------------------------------------------------------------------

now me myself was amazed at how
1.condicending
2.damn right rude this shop bint was actualy being to this woman.
does costomer care not exist to petshops? but still i kept my cool even thou i was practicly STEAMING. and beleive me i mean STEAMING.

ok so anyways the lady left with her new tank and thats all. and i gotta say god on ya luv
ok so my turn...

i walk to front of counter and say:

me: hi someone sold this to a family member as pure calcium ysterday...but it isnt.

shop assistant: OH this actualy has calcium in it.

me: but we asked for pure calcium...

shop assistant: YES and like i say this has calcium in it. (ok what?!)

me: yes but its allso got vitimin A in it and if i use that as much as i need to use PURE CALCIUM i would in turn be overdosing my leo's.

SHOP ASSISTANT: i dont think thats possible.

me: (looking abit red) IN ANY CASE. its not the product we wanted , asked for, or had written down.

shop assistant:I WASNT SHOWN ANY PEICE OF PAPER!!

me: (calls over family member) and asks did u show the list? family member confirmed she has shown it written down because she didnt know what to look for anyway.

SHOP ASSISTANT: (OK NOTICE THE FLIP HERE) I was onyl asked for NO PHOSPHOROUSE. and thats what that is.

me: but half the products on your self dont have phospherous in them so are you gonna give me no phospherous TORTOUISE(SP) STUFF FOR GECKOS?!?!?!

SHOP ASSISTANT: (notice another flip here) well i was asked for calcium and that has calcium in it!.

me: (getting angry) so? so does half the other stuff in your shop. i beleive even the floor tiles have some trace elements of calcium in them but im not gonna use them for my gecko's am i?

shop assistant: (yet another turn flip) i was asked for no phospherous calcium. that has no phospherous and it has calcium in it....

me: yes love but im trying to get the point accross to you that i need PURE CALCIUM not something with calcium in with other vitimins....look i basicly dont care what i have to say you overcharged us for these "vitimins" anyway how come theyre £7.00 here and £4-£5 everywhere else?!

shop assitant: what gecko's are they anyway?

me: leopard gecko's (expecting her to relise why i need pure calcium only ) (even thou calcium is a bare basic for pretty much ALL REPTILES that a reptile shop should have stockloads of)

shop assistant:(AND THIS IS WHERE IT GETS UGLY) ACTUALY leopard gecko's dont need pure calcium they only need it when their "ovulating"

me: WHAT?!!? R U JOKING ME? pure calcium is a bare basic for all reptiles and yes leopard gecko's do need it they need thier food dusted with pure calcium 3-4 times alternating each feed. do you people even have a clue?

(ill admit i was starting to swear at this point ive left that out for the forums good)

shop assitant: well anyway i cant give you a refund all i can do is give you store credit or an exchange.....

me : but i have receipt its law luv you sold us the WRONG PRODUCT FROM WHAT WE WANTED. and you dont have what i need one your self even thou its basic .im legaly entitled to a refund within 65 days.plz give me a refund

shop assisntant: well youll have to come back next week when the managers off holiday.

me: wait so your telling me...u didnt read the list right, u overcharged us , for a product we dont want.....then u refuse to give me a refund?!?!??!?!

shop assistant: no you'll just have to ask the manager next week

me: and ill be spending another tenner beside the one ive spent today to get here...just to come back and "hope" the manager gives me a refund?! when you guys made the mistake.....that no reptile store should make?

shop assistant: yes

me:.......actualy im not gonna repeat what i ranted and raved for about ten minutes in the shop. then at the end...they threatend me with police unless i leave the shop? ok what is goin on in this world.?


so anyways here r the facts

they're sellng un-necesary products to people and telling them if they dont buy them from the shop...their pets will die.

they're selling products at a 15%-100% increase in price for no apparent reason. (greed)

they're telling people leopard gecko's DONT need calcium powder (simply ??what??)

they're refusing refunds...when the costomer relises they've been duped. (im sure thats illegal)

let me repeat that one: REFUSING TO GIVE REFUND WHEN THEY GIVE OUT THE WRONG PRODUCT.

when they relised i knew my stuff and couldnt be fobbed off with rubbish like "leopard gecko's dont need calcium powder" "oh this is ok cos it has calcium in it"


geuss what? they kicked me out the shop.....threatening with police........POLICE?!?!
I SHOULD BE CALLING THE RSPCA ON YOU!!



-----------------------------------------------------------------

ok after a little thought im gonna be damned if ill let this go. i have 2 options.

1.wait fro manager to come back and tell me leopard gecko's dont need calcium....then follow step 2 anyways

2. write a letter to the british trading standards. who will hopefully send out a reptile BOD to investigate the shop. this can result in a fine and a licience suspension.

im pretty sure ive allready choosen option 2. i cannot beleive a so called "reptile petshop" was trying to tell me leopard gecko's dont need calcium........

its GOT to be done.


breath in......breath out



ok. pauline i took your advice and kept my cool while trying to post this in a way that can be un-upsetting to anyone via geckospot . but after today i just want to warn as many people as i can of what a joke that place is. and im sure they're be as...amazed at the response i got as much as i was.

THIS SHOP IS THE OFFICIAL RIP-OFF MERCHANTS OF THE REPTILE WORLD. giving out in-accurate if not totaly wrong care advice. and basicly trying to BULLY costomers into buying more un-needed products...then telling them their pets will die if they dont.....

------------------------------------------------------------------------


WE NEED A PUBLIC HALL OF SHAME FOR THESE PEOPLE TO BE THE KINGS OF.

pauline im begging you if you find anything wrong with this post plz edit it..but keep the jist of it here. this should not go un-noticed.

i will inform you all on the progress of my complaint to the trading standards...or if be it the r.s.p.c.a




IM STUNNED. and i think most of our friends here will be too


----------------------------------------------------------------------

now im not bound to be polite by the reptile forum....i would like to say this.


PAULOS PETSHOP KINGSTON-APON-THAMES IS A FOOKING JOKE THEY HAVE NO FUCKING CLUE ABOUT THE REPTILES THEY SELL. THEY'RE ARE SIMPLY THE MOST MORONIC PEOLE IVE EVER COME INTO CONTACT WITH......AND IVE MET PEOPLE WHO CANT USE A SCREWDRIVER.

PAULO'S PETSTORE YOUR A BUNCH OF FUCKING CUNTS THE WOMAN IN YOUR SHOP IS AN UGLY SLAG WHO NEED TO FIX HER TEETH AND FIND A BOYFRIEND OR JUST A CHEAP FUCK...PLZ. YOU GUYS R THE WORST IN THE WORLD U SUCK CAMEL BALLS YOU MUMS ARE SHEEP WHORES.


AND

ILL BE LAUGHING ON THURSDAY WHEN I SUPER-GLUE YOUR FUCKING SHOP DOOR SHUT. BE GOOD TRYING TO CON PEOPLE OFF THEN EH?! FUCKING BUNCH OF DICKHEADS.



i think any other reptile keeper on this site will know why im stressing so much.

thank you ladies and gents...ive got no weed and goodnight.

---

wow.. i cant belive someone could overcharge for vitamins:(

I hope that shop gets fined or replaced with proper owners and employees

go with option 1 and 2 you should have thrown the vitamins in her face. and than bit her neck..

Ya think!? lol

how long did that take you to type about an hour? lol

i dont know nothing about reptiles but ill have a read anyway

first of all wtf pebbles to live that sounds like a bunch of bullshit

i cant believe the people at the shop were so fucking rude! and stupid or they just dont know anything about their job either way they shouldn't be running a pet store...

Theyre fucking cheeky to threaten you with the police it should be the other way round

to be honest you should do option 1 aswell as 2 they need to be sorted out

Where do you normally go to get stuff for your geckos?

PS. haven't talked to you on msn for ages m8

IM ANGRY BECAUSE CHISME IS ANGRY!!! RAWR RAWR RAWR

i hope u get it straightened out :)

Dude, I can't beleive it, well I can I guess. Our lamp bulb blew out and I sent it off for repair (it's still under warrenty) so I went into a shop to get a new one and got attitude because they didn't have a uva/b bulb and they were wanting me to get a basking heat bulb instead. They said that zoo med didn't make the bulb I was describing. ugg

If I was you, I'd go back to the store and go through it again with the manager. Let them know that if they don't comply, then you'll take further action. Maybe even print out some basic reptile info describing the need for calcium. Good luck man, I feel it for ya.

ok thanks im quite happy i got replies here as the reptile forum had to remove the original post because i named the shop.... yeah i do kinda see their point they could get sude for slander...the forum owner is now goin to edit the post and put it back.

but this is 100% true. benjamin u know what i mean....i went to a diffrent shop who told me that medivet,t-rex,sandfires,calypso DONT MAKE PURE CALCIUM......i mean wtf?!!?!? i got the old slag to look on the list to prove me wrong and geuss what response i got?

"oh pure calcium?"

me:yes

"oh ill have it next week for ya"

me: oh so they do make it then?

"yeah its at the top of the list"

me: wonder why?

pure calcium IS A BARE BASIC for pretty much ALLL reptiles....so how can a reptile store try telling me leopard gecko's dont need calcium.....i wonder how many of their gecko's have had m.b.d

METABOLIC BONE DESEASE

^ ^ ^
from not enoutgh calcium in their diet. they're bones grow malnourised ,weak,brittle, bendy,


campbell mate ive not been a very well boy lately and a minor shortage of erb is driving me nutz.....lol but ill b back on in all aspects soon. :D


im just wondering if i turn up again the manager's gonna be the same small mindedness and throw me out the shop before i open my mouth......he wrong doin cos ill just go british trading standards,

Signs of MBD include lethargy, distorted/swollen/rubbery/bendy limbs and/or a soft/flexible jaw. This disease results from a calcium deficiency. Note, this does not necessarily mean that there has not been enough calcium in the diet. Calcium uptake is regulated by a number of factors, an imbalance in the relative amounts of these factors can be the cause. Appropriate supplementation of the food should prevent MBD. A qualified reptile vet should be consulted should MBD be suspected, they will be able to advise if the problem can be corrected by supplementation or whether calcium injections are required.



DING DING DING. if calcium is not needed.....why would a seriously ill gecko need calcium injection?





HERES WHAT HAPPENS WHEN YOU DONT GIVE A LEOPARD GECKO PROPER CACLIUM SUPPLIMENTATION.

HERES WHAT A GECKO LOOKS LIKE WHEN YOU KNOW WHAT YOUR DOIN.

GECKO'S WITH MBD SUFFER! imagine trying to smoke a joint....but it fall out your mouth everytime because your teeth and jawbone are bending painfully because of not enoutgh caclium........yeah nice

Quote:

---

Originally Posted by chisme

HERES WHAT A GECKO LOOKS LIKE WHEN YOU KNOW WHAT YOUR DOIN.

GECKO'S WITH MBD SUFFER! imagine trying to smoke a joint....but it fall out your mouth everytime because your teeth and jawbone are bending painfully because of not enoutgh caclium........yeah nice

---

sorry, whats the name of that gecko ? i might want him :) (the yellow)

hahahaahha thats awful. just boycott that place and tell all your friends about how shitty it is

Quote:

---

Originally Posted by smokealot123

sorry, whats the name of that gecko ? i might want him :) (the yellow)

---

thats Fumin lol he's a leopard gecko:thumbsup:

Fumin Lol:D after him?

almost all reptiles need a source of calcium unless they are eating rats and mice
(snakes and the big boy lizards) ive owned many reptiles its just something you need on hand.

many pet shops are like this sadly they crew sucks and the knowledge they know is worthless, one of the better reptile forums....

www.kingsnake.com

CHISME ANGRY!!! CHISME SMASH!!!

lol jk. You should definitely go with option nunmber 2.

btw.. guess I missed you telling us about your gastritis.. hope you're feeling better.

Quote:

---

Originally Posted by smokealot123

wow.. i cant belive someone could overcharge for vitamins:(

---

Way to quote the entire post, dumbass.

Quote:

---

Originally Posted by chisme

OK IVE COPIED AND PASTED THIS TEXT FROM A THREAD I JUST MADE IN A REPTILE FORUM . I THINK ANY REPTILE KEEPER WILL BE AMAZED AT WHAT THESE FUCKING RETARDS CLAIMED TODAY.




ok this is a re-write as my previous post wasnt exactly forum material.


ok some 25 members will already know this but.


right about 1-2 months ago my sister was conned by a petstore called paulo's petstore in kingston apon thames..she was sold hatchling/small locusts in a box labeld "large" i was angry about this so i called the shop and asked what they thought they were playing at......and basicly i was fobbed off with the:

"well we've never had any other complaints"
"they look small but they're in fact large" <---thats gotta be a joke

ok well i thought they had learned a somewhat lesson from this.

but

i needed some pure calcium for my leo's this week and asked another family member to get it from kingston....little did i realise that was the shop from before.....or i would have said forget it.

i wrote "PURE CALCIUM DUST : NO PHOSPHEROUS" onto a peice of paper and gave it to the family member.....that evening she returned with a pot of VITIMINS COSTING A UNBELEIVABLE £7.00,. yeah can u beleive that anyway? £7.00 for vitimins?!

ok so anyways angry as i was i kept the receipt and the slip of original paper with "pure calcium" written on it.

like most know i was in hospitol via ambulance at 4:30am saturday morning with gastritus or a possible stomach ulcer and should very much NOT be making trips to kingston.

so anyways i arrived at kingston (half bent over) and went into the shop i walked to the so called

"reptile amphibian section"

NOT ONE PRODUCT SPECIFICLY FOR GECKO'S . seriously not one pure calcium not one shed spray, no calcium products what so ever.

also i notice herman tortuises(sp) for an unbeleivable £200 EACH!! now i know for fact that 3 other petstores in sw-london sold them for £85 each...so i was instantly given the impression this purticular shop was taking un-knowing people for a BIG RIDE.

keeping my cool i go up to the counter and cue up...while cueing up i was listening to the costomer in front who was buying a new tank for her fish.....the convo went as follows:

costomer: hello i would like this tank but not all the accesories inside it (pack of pebbles) (fishnet) (little submarine)

shop assistant: Oh no you have to have the pebbles or the fish die............. ......(did i miss something here?)

costomer: well iv kept them without pebbles for 4 years love and i dont se why pebbles is necesity to their life..

shop assistant: (notice the condecendance) ERM actualy they live for up to 40years. (?)

costomer: look i dont want anythign else except a tank i KNOW they dont need "pebbles" to survive my husband bought them for me and he's had his for 6 years.

shop assistant: well ok but dont complain when their all dead.

--------------------------------------------------------------------

now me myself was amazed at how
1.condicending
2.damn right rude this shop bint was actualy being to this woman.
does costomer care not exist to petshops? but still i kept my cool even thou i was practicly STEAMING. and beleive me i mean STEAMING.

ok so anyways the lady left with her new tank and thats all. and i gotta say god on ya luv
ok so my turn...

i walk to front of counter and say:

me: hi someone sold this to a family member as pure calcium ysterday...but it isnt.

shop assistant: OH this actualy has calcium in it.

me: but we asked for pure calcium...

shop assistant: YES and like i say this has calcium in it. (ok what?!)

me: yes but its allso got vitimin A in it and if i use that as much as i need to use PURE CALCIUM i would in turn be overdosing my leo's.

SHOP ASSISTANT: i dont think thats possible.

me: (looking abit red) IN ANY CASE. its not the product we wanted , asked for, or had written down.

shop assistant:I WASNT SHOWN ANY PEICE OF PAPER!!

me: (calls over family member) and asks did u show the list? family member confirmed she has shown it written down because she didnt know what to look for anyway.

SHOP ASSISTANT: (OK NOTICE THE FLIP HERE) I was onyl asked for NO PHOSPHOROUSE. and thats what that is.

me: but half the products on your self dont have phospherous in them so are you gonna give me no phospherous TORTOUISE(SP) STUFF FOR GECKOS?!?!?!

SHOP ASSISTANT: (notice another flip here) well i was asked for calcium and that has calcium in it!.

me: (getting angry) so? so does half the other stuff in your shop. i beleive even the floor tiles have some trace elements of calcium in them but im not gonna use them for my gecko's am i?

shop assistant: (yet another turn flip) i was asked for no phospherous calcium. that has no phospherous and it has calcium in it....

me: yes love but im trying to get the point accross to you that i need PURE CALCIUM not something with calcium in with other vitimins....look i basicly dont care what i have to say you overcharged us for these "vitimins" anyway how come theyre £7.00 here and £4-£5 everywhere else?!

shop assitant: what gecko's are they anyway?

me: leopard gecko's (expecting her to relise why i need pure calcium only ) (even thou calcium is a bare basic for pretty much ALL REPTILES that a reptile shop should have stockloads of)

shop assistant:(AND THIS IS WHERE IT GETS UGLY) ACTUALY leopard gecko's dont need pure calcium they only need it when their "ovulating"

me: WHAT?!!? R U JOKING ME? pure calcium is a bare basic for all reptiles and yes leopard gecko's do need it they need thier food dusted with pure calcium 3-4 times alternating each feed. do you people even have a clue?

(ill admit i was starting to swear at this point ive left that out for the forums good)

shop assitant: well anyway i cant give you a refund all i can do is give you store credit or an exchange.....

me : but i have receipt its law luv you sold us the WRONG PRODUCT FROM WHAT WE WANTED. and you dont have what i need one your self even thou its basic .im legaly entitled to a refund within 65 days.plz give me a refund

shop assisntant: well youll have to come back next week when the managers off holiday.

me: wait so your telling me...u didnt read the list right, u overcharged us , for a product we dont want.....then u refuse to give me a refund?!?!??!?!

shop assistant: no you'll just have to ask the manager next week

me: and ill be spending another tenner beside the one ive spent today to get here...just to come back and "hope" the manager gives me a refund?! when you guys made the mistake.....that no reptile store should make?

shop assistant: yes

me:.......actualy im not gonna repeat what i ranted and raved for about ten minutes in the shop. then at the end...they threatend me with police unless i leave the shop? ok what is goin on in this world.?


so anyways here r the facts

they're sellng un-necesary products to people and telling them if they dont buy them from the shop...their pets will die.

they're selling products at a 15%-100% increase in price for no apparent reason. (greed)

they're telling people leopard gecko's DONT need calcium powder (simply ??what??)

they're refusing refunds...when the costomer relises they've been duped. (im sure thats illegal)

let me repeat that one: REFUSING TO GIVE REFUND WHEN THEY GIVE OUT THE WRONG PRODUCT.

when they relised i knew my stuff and couldnt be fobbed off with rubbish like "leopard gecko's dont need calcium powder" "oh this is ok cos it has calcium in it"


geuss what? they kicked me out the shop.....threatening with police........POLICE?!?!
I SHOULD BE CALLING THE RSPCA ON YOU!!



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ok after a little thought im gonna be damned if ill let this go. i have 2 options.

1.wait fro manager to come back and tell me leopard gecko's dont need calcium....then follow step 2 anyways

2. write a letter to the british trading standards. who will hopefully send out a reptile BOD to investigate the shop. this can result in a fine and a licience suspension.

im pretty sure ive allready choosen option 2. i cannot beleive a so called "reptile petshop" was trying to tell me leopard gecko's dont need calcium........

its GOT to be done.


breath in......breath out



ok. pauline i took your advice and kept my cool while trying to post this in a way that can be un-upsetting to anyone via geckospot . but after today i just want to warn as many people as i can of what a joke that place is. and im sure they're be as...amazed at the response i got as much as i was.

THIS SHOP IS THE OFFICIAL RIP-OFF MERCHANTS OF THE REPTILE WORLD. giving out in-accurate if not totaly wrong care advice. and basicly trying to BULLY costomers into buying more un-needed products...then telling them their pets will die if they dont.....

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WE NEED A PUBLIC HALL OF SHAME FOR THESE PEOPLE TO BE THE KINGS OF.

pauline im begging you if you find anything wrong with this post plz edit it..but keep the jist of it here. this should not go un-noticed.

i will inform you all on the progress of my complaint to the trading standards...or if be it the r.s.p.c.a




IM STUNNED. and i think most of our friends here will be too


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now im not bound to be polite by the reptile forum....i would like to say this.


PAULOS PETSHOP KINGSTON-APON-THAMES IS A FOOKING JOKE THEY HAVE NO FUCKING CLUE ABOUT THE REPTILES THEY SELL. THEY'RE ARE SIMPLY THE MOST MORONIC PEOLE IVE EVER COME INTO CONTACT WITH......AND IVE MET PEOPLE WHO CANT USE A SCREWDRIVER.

PAULO'S PETSTORE YOUR A BUNCH OF FUCKING CUNTS THE WOMAN IN YOUR SHOP IS AN UGLY SLAG WHO NEED TO FIX HER TEETH AND FIND A BOYFRIEND OR JUST A CHEAP FUCK...PLZ. YOU GUYS R THE WORST IN THE WORLD U SUCK CAMEL BALLS YOU MUMS ARE SHEEP WHORES.


AND

ILL BE LAUGHING ON THURSDAY WHEN I SUPER-GLUE YOUR FUCKING SHOP DOOR SHUT. BE GOOD TRYING TO CON PEOPLE OFF THEN EH?! FUCKING BUNCH OF DICKHEADS.



i think any other reptile keeper on this site will know why im stressing so much.

thank you ladies and gents...ive got no weed and goodnight.

---

yah