My full report on growshopalien
Quote:
Originally Posted by OnlineAlien
sad to hear u got problems with your seeds.. But we didn't make them...
And our spamfilter stopped mails for some months after we figured out why people complained about not responding their mails
greetz
" we didn't make them " - now, there's a hell of an example of 'Customer Service' :mad: - I am well aware that you didn't 'make them', but, since YOU have my money, and YOU are in contact with the Breeder, (Reeferman), and the Retailer, (Barney's Farm), my very polite e-mail requests for you to try for some sort of seed replacement from either of them, were definitely not out-of-line - my car dealer didn't 'make' my car, but they stand behind their product line - regardless, you have a LOT to learn about running a responsible business - maybe if you talk to Brad at HEMP DEPOT, you can learn something about Ethics :mad:
My full report on growshopalien
hello alien thx for the quick service.
freewheelinfrank , think about it from there perspective they probally have complaints like that all the time (mostly from people who dont have a clue about growing) and then resending out seeds that made it to the person would drive up prices alot, shipping isnt cheap either. Im not sayin either of you is right, lol im staying out of that one but in there eyes they sent you the seeds in the unopened breeders pack and thats about all you can ask of a seed company. I might be a little biased since I was so pleased with my ordering from them. What freebie seeds of theres did you grow? the alien nlx? If so I would like to know whatyou think of it because ive got those also.
My full report on growshopalien
first, my expensive Barney's Farm Willie Nelsons were NOT mailed in an un-opened breeders package, - there were ten seeds in a small vial with a piece of scotch tape on the lid, and a corner-slice of the Barneys hologram-type label enclosed .. (I still have it) ... does that sound kosher to anyone ? ... also, in my e-mails, I carefully explained I am a 40+ year grower, and the good reasons why I KNOW the seeds were un-viable .... however, the ten free 'SourJack' seeds, mailed in the same envelope as the Willies, were viable, and germinated in 4-8 hours, VERY fresh seeds ... that demonstrated more evidence the Willies were no good, as IF the mailed package went thru seed-damaging X-ray, etc, OR I am a fuck-up grower, the Sourjacks would also have been NO GOOD ... I only answer your question, as I feel you have need to know - I KNOW what I'm talking about, and was growing grass before most of you were born (literally) ... anyway,, I'm finished with this matter - everyone can, and will, buy seeds wherever they care to, I only point out my results from Growshop Alien - I am currently accumulating my own seed-strains, and IF future seed-purchases are necessary, they will be from HEMP DEPOT - and, if Hemp Depot makes me unhappy, fuck them, too :jointsmile:
My full report on growshopalien
I planned of trying a couple of Joey weeds seeds from hemp depot eventually.
Do there orders take long to get the orders shipped out? Strange that they came that way mine were all in unopened packs.
My full report on growshopalien
when ordering from Hemp Depot, you MUST go to any post office, and buy an International Postal Money Order for the amount - don't worry, it is not in your name, or anything - (in fact, I leave mine blank, and let them fill it out when they receive it) - I always pay the extra $5 for their 'Fast Shipping' option - first time, I received my order 12 days after I mailed my order in - my latest order made the round-trip in 7 days, I was really surprised, even though I mailed my orders U.S. Priority Mail - btw, my Joey Weed seeds were NOT in any kind of sealed package - I won't say here, what their stealth shipping method is, but their quality was outstanding :thumbsup: :jointsmile:
My full report on growshopalien
Hey alien grow shop...Is your email fixed now??
Because I emailed ya about order #24000 and haven't heard back....it's been over a month!!
My full report on growshopalien
I had a positive experience with Alien. Got the beans in like 10 days. However, I had to sign for them. What the fucks up with that. I just happened to be home when the mail man knocked on my door. Anyway, I will order from them again. I have some Jack herer, sweet thai and sweet afgan. Anyone know anything about these strains?
Peace
My full report on growshopalien
GodBud I asked growshopalien that question in there forums and they replied by saying that if the order is over a certain amount they send it by registered mail.
If you wouldnt have been home they woulda tried re-delivering it , or they would have left a pink slip in your mail box to tell you to come to the post office to pick it up.
My full report on growshopalien
hey, i've used amstedam seeds, doc chronic and Alien...After using Alien for the first time i've never looked back...NLx's are a great freebie that come with ever order...also they reply rather quickly to my e-mails...within 48hrs...i even asked them when they would be restocking certain strains and recieved a reply within 12 hrs. last week...i don't care what any1 says: ALIEN IS THE BEST...i wouldn't order from any1 else TRUST ME!
My full report on growshopalien
Quote:
Originally Posted by freewheelinfrank
" we didn't make them " - now, there's a hell of an example of 'Customer Service' :mad: - I am well aware that you didn't 'make them', but, since YOU have my money, and YOU are in contact with the Breeder, (Reeferman), and the Retailer, (Barney's Farm), my very polite e-mail requests for you to try for some sort of seed replacement from either of them, were definitely not out-of-line - my car dealer didn't 'make' my car, but they stand behind their product line - regardless, you have a LOT to learn about running a responsible business - maybe if you talk to Brad at HEMP DEPOT, you can learn something about Ethics :mad:
I am not sure, but I believe that you misconstrued Alien's message.
He apologized for the email problem, noting they had problems with their email...and the 1st statement, was merely as it read. He is Sorry for your bad seeds, but he is just the Middle man on those...WN...
At least that is what I read out of it.
I would email them again, now that they claim email to be fixed. Perhaps you will get a positive response if you respond in kind. Peace and Goodluck