Hair-Razor Rip-Off!!!

Has anybody else been ripped-off by this guy? I've done ten 2-Part treatments so far and I'm pretty convinced its nothing more than hair relaxer & baby shampoo. Their website & YouTube page claim that the Part 1 should smell like ammonia and Part 2 like "horse piss", and that the products should be oily, not foamy. Well Part 1 has no smell and Part 2 smells & looks exactly like Bubblegum shampoo for kids, and its very foamy, just like shampoo. On top of that, not even the slightest burn or tingle. And his so-called "customer service" consists of being INCREDIBLY RUDE to paying customers, calling them names and told me he hopes my skin falls off. Don't see how that could happen with baby shampoo. Held the stuff in my hands for 20 mins with no burns or red-marks. SAVE YOUR MONEY!!!