Advice needed urgently. PLEASE!

[MisterSource]

Well, in short I am in the flowering cycle, and my Digital ballast is dead. I just bought it 3 weeks ago..... i switched the bulb, checked the connections, and I believe it is the ballast.

warranty? sure. Store is closed until 12pm tomorrow. This means the cycle is going to be JACKED.

I do not have anything else to put in there except a couple low watt CFLS. Once they have such low light for the period of time, what can i expect?

Huge problem? Or one or two days is ok? Please someone that knows, help me out.

thanks.

[the image reaper]

relax ... your plants will be fine for a day or two without light ... these plants have been propogating for centuries without our help, and with LOTS of cloudy, sunless days, too ... :smokin:

[midlifecrisis]

I would keep light cycle and use cfl until you get new parts. Even on cloudy days, you know when it is daytime, right?

[turtle420]

Yeah, use the CFLs.

But, I'm VERY intrigued by your ballast.

Digital ballast. 3 weeks. It's dead (maybe).

I'm keeping away from those for a couple of years.

[Zandor]

missing one cycle is no big deal but if it's going to be more then 36 hours I would use the CFL just to keep the antioxidants in balance.

[MisterSource]

thanks guys.

this is ending on a good note. i emailed the company i bought it from, not expecting a response. Especially on a Sunday, a day they do not work. The owner has about 10+ retail stores throughout USA, and even other countries.

I didn't say the name because I am not sure if it would be considered advertising.

Anyway, not even 10 minutes after I sent the email, I got a call from the owner himself! Can you say WOW???? He gave me some advice, apologized, offered some options, and I must say that I will be returning to this store!

He explained that this particular ballast had a couple problems, and that they would replace it with a new one tomorrow. What great customer service!


Thanks for the advice. I got CFLs on them now, and hopefully will be back on track tomorrow!

[MisterSource]

oh yah, Zandor and Turtle... u guys are awesome.

you both have helped me so much directly and indirectly.

much love!

[turtle420]

Anyway, not even 10 minutes after I sent the email, I got a call from the owner himself! Can you say WOW???? He gave me some advice, apologized, offered some options, and I must say that I will be returning to this store!

He explained that this particular ballast had a couple problems, and that they would replace it with a new one tomorrow. What great customer service!

That is DEFINITELY class A++ customer service.

Best thing is to be a loyal customer...

That's great really... the ballast isn't his fault... he sells them... and he's doing good by trying to get them to market... Great man... I hope I had a hydro store near me... there are 0.


oh yah, Zandor and Turtle... u guys are awesome.

you both have helped me so much directly and indirectly.

much love!
Wow... being quoted with Zandor... :D